Imports conversations and processes them according in Google Contact Center AI Insights
A documented Google Contact Center AI Insights operation that changes something in your account. Describe the outcome you want in plain words — HumDay writes the program, proves it, and runs it.
What this operation does
Imports conversations and processes them according to the user's configuration.
- POSTChanges data · projects
contactcenterinsights.googleapis.com/v1/{parent}/conversations:ingest
How HumDay uses it
- You describe the outcome. Not this operation by name — what you want to happen. HumDay works out which operations it needs.
- The contract names it. Before anything is built, you see exactly which Google Contact Center AI Insights operations the program may use, and this is one of them.
- You approve access. Because this one changes data, it cannot run until you have explicitly granted it.
Other Google Contact Center AI Insights operations
- Creates an issue modelPOST · changes data
- Create a longrunning conversation upload operationPOST · changes data
- Deploys an issue modelPOST · changes data
- Undeploys an issue modelPOST · changes data
- Creates a viewPOST · changes data
- Creates an analysis. The long running operation is donePOST · changes data
- Creates a conversationPOST · changes data
- Creates a phrase matcherPOST · changes data
Questions
- Can HumDay imports conversations and processes them according in Google Contact Center AI Insights?
- Yes. This operation is published in Google Contact Center AI Insights's own API description, so HumDay can use it without a hand-built connector — once you have approved it for your automation.
- Will this change my Google Contact Center AI Insights data?
- Yes — this is a POST operation, so it changes something in Google Contact Center AI Insights. HumDay holds anything that writes behind an approval you grant explicitly, and the contract you approve says what it may touch.
- Do I need to write code?
- No. You describe the outcome you want in plain words. HumDay agrees a contract with you, writes the program, and shows you a proof run before anything touches your Google Contact Center AI Insights account.
Where this came from
Read from a published API description for Google Contact Center AI Insights at contactcenterinsights.googleapis.com/$discovery/rest?version=v1. The description above is the provider’s own wording, not ours. Last published 2023-04-21.