Automate Twilio Insights
HumDay reads Twilio Insights’s own published API description and derives 17 operations from it. Describe the outcome you want in plain words — you get a program that is written, proven on real data, and run for you.
What Twilio Insights is
This is the public Twilio REST API.
API host: insights.twilio.com
What HumDay can do in Twilio Insights
2 documented operations change something in Twilio Insights.
- POSTCreate/Update the annotation for the call
/v1/Voice/{CallSid}/Annotation - POSTUpdate Settings
/v1/Voice/Settings
What HumDay can read from Twilio Insights
These are the operations a schedule or a trigger can watch.
- GETRetrieve a list of Conferences.
/v1/Conferences - GETGet a list of Programmable Video Rooms.
/v1/Video/Rooms - GETList Conference Participants.
/v1/Conferences/{ConferenceSid}/Participants - GETGet a list of room participants.
/v1/Video/Rooms/{RoomSid}/Participants - GETFetch a specific Conference.
/v1/Conferences/{ConferenceSid} - GETGet Video Log Analyzer data for a Room.
/v1/Video/Rooms/{RoomSid} - GETFetch a specific Annotation.
/v1/Voice/{CallSid}/Annotation - GETFetch a specific Conference Participant Summary.
/v1/Conferences/{ConferenceSid}/Participants/{ParticipantSid} - GETGet Video Log Analyzer data for a Room Participant.
/v1/Video/Rooms/{RoomSid}/Participants/{ParticipantSid} - GETRead Events
/v1/Voice/{CallSid}/Events - GETRead Settings
/v1/Voice/Settings - GETRead Summaries
/v1/Voice/Summaries - GETRead Sid
/v1/Voice/{Sid} - GETRead Metrics
/v1/Voice/{CallSid}/Metrics - GETRead Summary
/v1/Voice/{CallSid}/Summary
How automating Twilio Insights works
- Describe the outcome. Say what you want to happen, in your own words. No node graphs, no field mapping.
- Approve the contract. HumDay writes down exactly what it will do, what it will touch, and what it will never do. You approve it before anything is built.
- See it proven. The program runs and shows you the result before it is allowed near your live Twilio Insights account.
- Grant access, then go live. You approve the specific Twilio Insights operations it may use — and only those.
Automate Twilio Insights with these
- Twilio199 operations
- Twilio Accounts13 operations
- Twilio Autopilot52 operations
- Twilio Bulkexports9 operations
- Twilio Chat40 operations
- Twilio Content6 operations
- Twilio Conversations101 operations
- Twilio Events22 operations
- Twilio Fax6 operations
- Twilio Flex50 operations
- Twilio Frontline2 operations
- Twilio Ip_messaging40 operations
Categories
Questions about Twilio Insights automation
- Can HumDay connect to Twilio Insights?
- Yes. HumDay reads Twilio Insights's own published API description and derives the operations from it, so there is no hand-built connector to wait for. 17 operations are documented.
- Do I need to write code to automate Twilio Insights?
- No. You describe the outcome you want in plain words. HumDay agrees a contract with you, writes the program, and shows you a test run before anything touches your Twilio Insights account.
- What can HumDay do in Twilio Insights?
- 2 of the 17 documented operations change something in Twilio Insights, and 15 read from it. HumDay only ever uses the specific operations your approved contract needs.
- Is my Twilio Insights account safe?
- Your credentials are stored encrypted and are never shown in chat, code, or logs. Every run is limited to the operations you explicitly approved, and anything that writes to Twilio Insights is held behind that approval.
Where this came from
The operations above are read from a published API description for Twilio Insights at raw.githubusercontent.com/twilio/twilio-oai/main/spec/json/twilio_insights_v1.json. Descriptions are the provider’s own words, not ours. Last published 2023-04-20.